Privacy Policy

Last updated: 20/07/2015

At Prescriptec, we value and respect your privacy. This Privacy Policy describes how we collect, use and protect your personal information when you use our website https://www.prescriptec.com.

1. Data Controller

• Controller: Víctor Estopà Goméz
• Email: info@prescriptec.com

2. Personal Data We Collect

• Contact data: name, email address, telephone number and postal address, when you provide them through contact forms, newsletter subscriptions or when requesting a service.

• Browsing data: information about your visit to our website, including your IP address, browser type, operating system, pages visited, time spent and browsing routes. These data are collected through cookies and similar technologies (see our Cookie Policy).

• Service data: information related to the services you contract or in which you express an interest.

3. Purposes and Legal Basis for Processing Your Data

• Management of enquiries and requests:
  ◦ Purpose: to respond to messages received through our contact form or by email.
  ◦ Legal basis: your consent when submitting the enquiry and our legitimate interest in responding to it.

• Sending commercial information or newsletters:
  ◦ Purpose: if you have subscribed, to send you information about our products, services, news and offers.
  ◦ Legal basis: your explicit consent when subscribing.

• Provision of services and contractual management:
  ◦ Purpose: to manage the engagement of our services, billing and communications related to the service.
  ◦ Legal basis: performance of a contract or pre-contractual measures taken at your request.

• Website improvement and statistical analysis:
  ◦ Purpose: to analyse the use of our website in order to improve the user experience and our services.
  ◦ Legal basis: our legitimate interest in improving our services and, in some cases, your consent to the use of analytical cookies (see the Cookie Policy).

4. Recipients of Your Data

Your personal data will not be shared with third parties, except in the following cases:

• Service providers: to operate our website and provide our services, we work with third parties acting as data processors (e.g. hosting providers, email marketing platforms and web analytics services such as Google Analytics). These providers are contractually obliged to respect the privacy of your data.

• Legal obligation: when required by law (e.g. tax or judicial authorities).

5. International Data Transfers

• We use services such as Google Analytics, which may involve the transfer of data to the United States. We ensure that such transfers are carried out with appropriate safeguards, such as the Standard Contractual Clauses approved by the European Commission or the EU-US Data Privacy Framework (if the relevant company participates in it).

6. Data Retention Period

We will retain your personal data only for as long as necessary to fulfil the purposes for which they were collected, comply with our legal obligations and resolve any potential disputes.

• Contact data for enquiries: until the enquiry is resolved or for a maximum of [1 year] afterwards.
• Newsletter data: until consent is withdrawn.
• Billing data: for the legally established period (e.g. 5 or 10 years, depending on tax regulations).
• Browsing data: in accordance with the Cookie Policy.

7. Your Data Protection Rights

You have the right to:

• access your personal data;
• rectify inaccurate or incomplete data;
• request the erasure of your data when, among other reasons, they are no longer necessary for the purposes for which they were collected (right to erasure);
• object to the processing of your data for certain purposes;
• request restriction of processing;
• request the portability of your data to another controller;
• withdraw your consent at any time where processing is based on consent.

To exercise any of these rights, you may send us a written request to [info@prescriptec.com], attaching a copy of your official identification document.

8. Right to Lodge a Complaint

If you consider that we have not processed your personal data appropriately, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) through its website www.aepd.es.

9. Cookie Policy

Our website uses cookies to improve the user experience. For more information about the cookies we use, their purposes and how to manage them, please consult our [link to your Cookie Policy, e.g. Cookie Policy].

10. Changes to the Privacy Policy

We reserve the right to amend this Privacy Policy at any time in order to adapt it to legislative or case-law developments. Any changes will be communicated through our website with sufficient prior notice.